| Table of Contents | |||||
| I. | Orientation | V. | Not Relevant | IX. | True Believers and Nonbelievers |
| II. | Generating Profound Change | VI. | Walking the Talk | X. | Governance |
| III. | Not Enough Time | VII. | Fear and Anxiety | XI. | Diffusion |
| IV. | No Help | VIII. | Assessment and Measurement | XII. | Strategy and Purpose |
| Getting Started | ||||
| I Orientation | ||||
| 1 | Toward an Atlas of Organizational Change | Ensemble | ||
| 2 | The Life Cycle of Typical Change Initiatives | Peter Senge | ||
| 3 | The Leadership of Profound Change | Peter Senge | ||
| 4 | The Challenges of Profound Change | Ensemble | ||
| 5 | How to Read This Book | Ensemble | ||
| II Generating Profound Change | ||||
| 1 | Establishing a Pilot Group | Ensemble | ||
| 2 | The Growth Processes of Profound Change | Peter Senge | ||
| 3 | Rethinking Time | Peter Senge | ||
| 4 | Limits Ahead | Michael Goodman, Innovation Associates | ||
| The Challenges of Initiating | ||||
| III Not Enough Time | ||||
| 1 | The Challenge | Ensemble | ||
| 2 | Culture Change at General Electric | Jacquie Vierling, General Electric | ||
| 3 | Five Ways to Create Time | Rick Ross | ||
| 4 | Minimal Intervention | Sherry Immediato, Heaven and Earth Associates | ||
| 5 | Barking and Nonbarking Dogs | Rick Ross, Charlotte Roberts | ||
| 6 | Managing a Practice Field | Nick Zeniuk (Interactive Learning Labs, Inc., formerly of Ford Motor Company);Tim Savino (Harley-Davidson); Herb Rau, Rik Glover, and Terry Johnson (Fairchild Semiconductor, formerly National Semiconductor); Harold Hillman (Amoco Management Learning Center); B. C. Huselton (Quantum Leap, formerly with GS Technologies | ||
| 7 | Integrating Work and Personal Life | Lottie Bailyn, MIT | ||
| IV No Help (Coaching and Support) | ||||
| 1 | The Challenge | Ensemble | ||
| 2 | From Golf to Polo Bryan | Bryan Smith and Rick Ross | ||
| 3 | A Cadre of Coaches | Charlotte Roberts | ||
| Dispatch from a cadre co-organizer Creating and managing a study group |
Tom Ryan, Shell Oil Company Stephen Wehrenberg, Fred Affeldt, Roger Breisch, Jose Sanchez Alarcos |
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| 4 | Climbing Out of the Muck | Philip McArthur, Robert Putnam, Diana McLain Smith; Action Design | ||
| 5 | Precepts for Mentors... and for those being mentored | Bill O'Brien, Peter Collins, John Hogan, Mike Rowe; Covenant Insurance Group | ||
| 6 | A Strategy for Building Competence | Daniel H. Kim, Pegasus Communications | ||
| 7 | Five Kinds of Systems Thinking | Charlotte Roberts, with Art Kleiner | ||
| 8 | Aikido for Change Leaders | Jeff Dooley, Adaptive Learning Design, and Chris Thorsen, The Performance Edge | ||
| 9 | Music, Listening, and Freedom | Miha Pogacnik, Institute for the Development of Intercultural Relations Through the Arts (IDRIART) | ||
| V Not Relevant | ||||
| 1 | The Challenge | Ensemble | ||
| 2 | The Case for Change at Visteon | Robert Womac, Executive Vice President of Visteon Automotive Systems Operations, Ford Motor Co | ||
| 3 | "What Are We Doing This For?" | Rick Ross, Charlotte Roberts, Peter Senge | ||
| 4 | A Light Touch and a Long View | Vic Leo, Ford Motor Company | ||
| 5 | The Pinecone Strategy | Winston Ledet; with Picking Promising "Pinecones"
by Jennifer Kemeny, Michael Goodman; Innovation Associates |
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| 6 | Learning What We're Worth | Linda Pierce, advisor to the Shell Oil Leadership Counci | ||
| 7 | Open-Book Management | Tom Ehrenfeld | ||
| 8 | After Fixing the Crisis . . . | Daniel Kim, Nick Zeniuk | ||
| 9 | The History Map | Rick Ross, Art Kleiner | ||
| 10 | Four Futures for a Change Initiative | Art Kleiner | ||
| 11 | Practicing Relevance | Michael Jones and John Shibley | ||
| VI. Walking the Talk | ||||
| 1 | The Challenge | Ensemble | ||
| 2 | The Executive Leader's Perspective | Philip Carroll, former CEO, Shell Oil Company; CEO, Fluor Corporation, with Linda Pierce | ||
| 3 | How to "Walk the Talk" Without Falling Off a Cliff | David Marsing, Intel Corporation | ||
| 4 | ". . . As one of the first black engineers in South Africa . . ." | Ehud Nyameko Matya, Plant Manager, Eskom | ||
| 5 | "How Are We Hindering Our Management?" | Jennifer Kemeny, Senior Consultant, Innovation Associates | ||
| 6 | Reflections for an Executive Leader | Convened By Charlotte Roberts; Phil Carroll, Former CEO, Shell Oil; Current President And CEO, Fluor Corporation; Don Lindemann, CEO, Citizens Gas & Coke Utility; Travis Burch, CEO, Burch-Lowe, Inc.; John Lobbia, CEO, The Detroit Edison Company; Dr. Roger Gilbertson, CEO, Merit Care Health System; Bill O'Brien, Former President, Hanover Insurance Company |
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